Privacy Policy

Basic policy on the safety management of personal data

Forex Japan Co., LTD. is Personal data leakage, For the prevention of loss or damage and other safety management of personal data, We comply with laws and other guidelines concerning safety management of personal information. Take necessary and appropriate safety control measures centered on the following three items, By continuously reviewing this, We will strive for safe handling of personal data
1. Organizational Safety Management Measures.

Forex Japan Co., Ltd. (“the Company”) designates a Person in Charge of Personal Information Safety Management as the overall responsible person for all matters relating to the secure handling of personal information. We conduct periodic audits in accordance with strict internal rules to ensure compliance with handling procedures. In the event of a data breach, we will respond promptly with the highest priority placed on protecting our customers’ personal information.

２. Personal safety management measures

We clearly define the roles and responsibilities of employees handling personal information and provide regular education and training to ensure thorough awareness. We also review and monitor employee compliance with our internal data protection procedures.

３. Technical safety control measures

We grant access to personal information only to authorized personnel, following the principle of least privilege. We authenticate and verify all access users, enforce access restrictions, and take preventive measures against data leakage or damage. Access logs and system operation records are periodically audited.

4. Biometric Authentication (Face ID)

Collection of Face Data No. Our application does not collect, store, or process facial images, face geometry, or any biometric identifiers from your device.
How Face ID Works If you choose to use Face ID, authentication is performed entirely on your device using Apple’s iOS Secure Enclave. The app only receives a binary success/failure result — no biometric data is transmitted to or stored by Forex Japan.
Purpose of Use Face ID is used solely for authentication (e.g., sign-in, unlock, or approve actions within the app). We do not use biometric data for analytics, advertising, profiling, or any other purpose.

5. Face Data (KYC Verification)

5.1 Scope
When you complete Know Your Customer (KYC) verification via our application or an authorized location, our contracted KYC provider processes your facial image to compare it with your ID document photo. This is done in compliance with the Act on the Protection of Personal Information (APPI), the Criminal Proceeds Act, and FSA guidelines.
5.2 What We Collect

  • Selfie Image: We collect the photo (“selfie”) you submit during verification.
  • Liveness Detection: Short liveness frames or video processed by the KYC provider to confirm that the submission is from a live person.
  • Not Collected: We do not collect Apple Face ID/TrueDepth data and we do not build our own facial recognition database.
  • Metadata: Limited verification-related metadata (request ID, timestamp, match score).
    • 5.3 How We Use Face Data We use facial image data only to:
  • Verify your identity and perform liveness/anti-spoof checks;
  • Comply with KYC/AML obligations.
  • Prevent fraud.
  • Maintain auditability and address compliance or customer-support inquiries.

    • We do not use this data for advertising, marketing, unrelated profiling, or sale. 5.4 Sharing and Disclosure
  • Third Party: We do not share your selfie and required verification data with other party.
  • Our Storage: Forex Japan does not store facial images or biometric templates after verification is completed. Only non-biometric verification results (e.g., pass/fail status, match score, request ID) are retained for audit purposes as required by law.

    • We do not disclose face data to any other third parties unless required by law or with your explicit consent. 5.5 Storage and Security
  • Storage Duration: Facial images are not retained by Forex Japan after the verification process is completed.
  • Security Measures: While being processed, face data is encrypted in transit and at rest, and access is strictly controlled.
    • 5.6 Retention
  • Forex Japan: Does not retain face data after verification.
    • 5.7 Your Rights and Choices You may request confirmation, access, or deletion of any personal data retained by Forex Japan by contacting support@forexjapan.co.jp. Please note that if you choose not to complete KYC verification, certain services will not be available. 5.8 Legal Basis for Processing Processing of facial image data is necessary to:
  • Comply with legal obligations (KYC/AML laws).
  • Prevent fraud.
  • Provide the services you request.

    • Where required, we will obtain your consent before processing. 5.9 International Transfers If face data is processed or stored outside Japan, we ensure lawful transfer mechanisms and safeguards are in place under the APPI.